At NRG Advocacy, we understand that managing an investment property can be both complex and time-consuming. That’s why we offer a comprehensive property management service designed to protect your investment, maximise returns, and provide you with peace of mind.
Whether you’re an experienced investor or new to property ownership, we ensure your property is managed professionally and efficiently.
Our proactive approach to property management starts with carefully screening and selecting reliable tenants to ensure your property remains well-maintained and rental payments are consistent.
We handle all aspects of property maintenance, from regular inspections to managing repairs, ensuring your investment is kept in excellent condition. To maximise your returns, we monitor market trends and set competitive rental rates, ensuring your property attracts quality tenants while achieving the best rental income. We provide transparent reporting and regular updates, keeping you informed about your property’s status and performance.
Key Benefits of a Property Manager:
- Expert Tenant Screening: Ensures reliable, responsible tenants to minimise rental arrears and property damage.
- Maximized Rental Income: Sets competitive rental rates based on market trends to optimise your return.
- Regular Maintenance and Inspections: Keeps your property in excellent condition and ensures prompt repairs.
- Time-Saving: Manages day-to-day responsibilities, saving you time and effort.
- Legal Compliance: Ensures your property adheres to all local regulations and tenancy laws.
- Reduced Vacancy Rates: Actively markets the property to attract quality tenants and reduce downtime.
- Rent Collection and Financial Management: Handles rent collection and ensures timely payments.
- Conflict Resolution: Manages tenant disputes and issues, ensuring a smooth rental experience.
Our Process:
We create compelling property listings, conduct viewings, and quickly secure the right tenants. Our thorough research process includes comparing similar properties recently rented in the area, providing an honest rental value assessment for your investment. With limited time to view properties, we ensure your listing stands out to attract maximum interest. We market your property on popular platforms, including Realestate.com.au, Rent.com.au, Realestateview.com.au, and Homely.com.au, ensuring broad visibility.
Selecting the right tenant is crucial, and we use a thorough checklist to ensure your investment is in good hands. Our process includes:
Tenant History Check: We review rental history through a national database to identify any past issues with tenants.
Character Reference: We obtain a reference from previous landlords/agents to assess reliability.
Personal Reference: We collect a personal reference to gain further insight into the applicant.
Employment Verification: We verify employment details and assess if the rent is affordable based on their income.
Lease Agreement: We ensure a formal lease agreement is signed by both parties, including any additional clauses, such as garden maintenance or professional cleaning upon vacating.
Our goal is to secure trustworthy tenants, giving you peace of mind and protecting your investment.
Each tenant is required to sign a tenancy agreement and provide one month’s bond upon approval of the rental property. This ensures both parties are protected, with the bond serving as security against any potential damages. The signed agreement outlines the terms of the tenancy, providing clear expectations and legislative protection for both the tenant and landlord.
We use efficient systems to collect and manage rent payments, minimising the risk of arrears. In partnership with PropertyMe, a technology provider that shares our commitment to service, we offer various payment options, including BPay, Direct Debit, and direct payments via the tenant app. Rent is processed regularly and efficiently disbursed to you at consistent intervals, after deducting any outstanding invoices and fees alleviating any stress for you and your ongoing commitments.
We conduct regular property inspections to ensure your rental is well-maintained and complies with safety and legislative standards. During each inspection, our property manager thoroughly checks both the interior and exterior of the property for any maintenance issues, damage, or potential hazards. We also verify that tenants are adhering to lease terms, such as maintaining cleanliness and reporting issues promptly. After each inspection, you’ll receive a detailed report to keep you fully informed about your property’s condition.
We coordinate with trusted tradesmen to address any maintenance or repair issues promptly and cost-effectively. Our team of skilled tradespeople ensures all tasks are completed efficiently, maintaining the quality of your property. Throughout the process, we keep you informed of the status and outcomes, ensuring that any issues are resolved swiftly and to your satisfaction, with minimal disruption.
We will ensure your property meets all regulatory requirements, including safety and rental legislative requirements. By partnering with qualified safety and compliance experts, we conduct thorough checks to guarantee your property remains in line with the latest legislative standards. This proactive approach helps protect your investment, minimise risks, and ensure compliance with all current regulations.
01
Marketing & Leasing
We create compelling property listings, conduct viewings, and quickly secure the right tenants. Our thorough research process includes comparing similar properties recently rented in the area, providing an honest rental value assessment for your investment. With limited time to view properties, we ensure your listing stands out to attract maximum interest. We market your property on popular platforms, including: Realestate.com.au, Rent.com.au, Realestateview.com.au, and Homely.com.au, ensuring broad visibility.
02
Tenant Screening
Selecting the right tenant is crucial, and we use a thorough checklist to ensure your investment is in good hands. Our process includes:
- Tenant History Check: We review rental history through a national database to identify any past issues with tenants.
- Character Reference: We obtain a reference from previous landlords/agents to assess reliability.
- Personal Reference: We collect a personal reference to gain further insight into the applicant.
- Employment Verification: We verify employment details and assess if the rent is affordable based on their income.
- Lease Agreement: We ensure a formal lease agreement is signed by both parties, including any additional clauses, such as garden maintenance or professional cleaning upon vacating.
Our goal is to secure trustworthy tenants, giving you peace of mind and protecting your investment.
03
Lease Agreement and Bond Security
Each tenant is required to sign a tenancy agreement and provide one month’s bond upon approval of the rental property. This ensures both parties are protected, with the bond serving as security against any potential damages. The signed agreement outlines the terms of the tenancy, providing clear expectations and legislative protection for both the tenant and landlord.
04
Repairs & Maintenance
Coordinating with trusted contractors to address any issues promptly and cost-effectively.
05
Legal Compliance
Ensuring your property meets all regulatory requirements, including safety and tenancy laws.
06
Routine Inspections
Regular inspections with detailed reports to keep you informed about your property’s condition.
Our team is always available to answer questions or address any concerns, offering you peace of mind knowing your property is in capable hands. With NRG Advocacy’s property management service, you can rest easy, confident that your investment is being managed to its full potential.
FAQs
Engaging a property manager is essential for effectively overseeing your investment property’s leasing, rental, and tenant relationships. Property management requires significant time and effort to meet landlord obligations, manage finances, stay updated on legislation, and maintain positive tenant interactions. By partnering with NRG Advocacy, our experienced property managers handle all aspects of property management, navigating complexities efficiently to ensure seamless oversight, protect your investment, and maximise returns with minimal stress.
A Property Manager is responsible for managing all aspects of a rental property, including leasing, tenant relations, and property maintenance. Their duties typically include:
- Assessing the property’s rental value by keeping up to date with current market comparisons.
- Leasing the property according to the landlord’s instructions.
- Reviewing tenancy applications and providing recommendations.
- Conducting an initial condition report of the property.
- Managing the submission of the bond to the Residential Tenancies Bond Authority.
- Welcoming tenants, providing keys and access equipment, and explaining rules and conditions.
- Assisting tenants with utility and service connections.
- Addressing tenant enquiries, including maintenance requests.
- Collecting rent payments and disbursing them to the landlord.
- Conducting routine property inspections and reporting findings to the landlord.
- Arranging a final inspection and assessing the property’s condition.
- Collecting keys from tenants and managing bond refunds.
- Providing a financial summary at the end of the financial year.
This comprehensive approach ensures the property is well-managed, tenant concerns are addressed, and the landlord’s investment is protected.
We implement a thorough tenant screening process to ensure the best possible match for your property. This includes background checks, verification of rental history, and employment confirmation. By carefully evaluating these factors, we aim to secure reliable, responsible tenants who will treat your property with care and consistently pay rent on time, reducing the risk of issues and enhancing your investment.
We conduct a detailed analysis of market trends, comparable rental properties in your area, and the unique features of your property to determine an optimal rental price. By setting a competitive rate, we ensure your property attracts high-quality tenants while maximising your rental income. This strategic approach helps you achieve the best possible return on your investment while minimising vacancy periods.
We manage all maintenance and repair needs for your property, working with a trusted network of tradesmen to ensure high-quality service at competitive rates. Tenants can report any issues directly to us, and we take swift action to address them after discussing with our landlords and requesting approval to proceed. Our proactive approach ensures your property remains well-maintained, preserving its value and minimising disruptions for both you and your tenants.
Our fees typically consist of a percentage of the rental income, and we make sure to outline all costs upfront for transparency. The value we deliver through efficient property management, including tenant sourcing, maintenance coordination, and market expertise, often far exceeds the cost of our services. By optimising your rental experience, we help maximise your property’s return on investment.